Workplace English: Pro Phrases

In this video, we teach you how to replace common phrases with more polished and professional alternatives. Whether you’re speaking with colleagues, clients, or superiors, using professional language can help you make a great impression in the workplace.

Instead of saying “I don’t know,” try saying, “I’m not certain, but I’ll find out,” which shows initiative and a willingness to help. Rather than saying, “This is really good,” you can say, “This is top-notch,” conveying a higher level of enthusiasm and professionalism.

Other phrases include replacing “Let’s wait” with “Let’s hold off for now,” and instead of admitting, “I made a mistake,” saying “I dropped the ball” to take responsibility while maintaining a professional tone.

Using these pro phrases can help you communicate more effectively and with greater confidence, making you sound more polished in meetings, presentations, or day-to-day conversations. By incorporating these expressions into your vocabulary, you’ll elevate your workplace communication and create a lasting positive impact with your colleagues and clients.