How to Be Assertive at the Office

Master assertive communication in the office with this practical video lesson.

Being assertive at work is crucial for effective communication and professional growth. This video provides 4 practical tips to help you express your needs and wants firmly but fairly.

• Use "I" Statements. Shift from blaming to expressing personal perspective. For example, instead of "You are wrong", say "I disagree".
• Stop Over-Apologizing. Replace apologies with gratitude to convey confidence. For example, instead of "Sorry to bother you", say "Thank you for your time".
• Use Confident Language. Choose words that reflect certainty and expectation. For example, instead of "If you don't mind", say "I expect".
• Replace "But" with "And". Connect ideas positively to foster agreement and understanding. For example, instead of "I see where you are coming from, but I think that", say "I see where you are coming from, and I believe that".

By incorporating these tips into your daily interactions, you can improve your assertiveness and communication skills at the office. Watch the video to learn more and start practicing assertive communication.