Handling Unknown Questions: Effective Response Strategies

Learn effective strategies for responding to questions you don’t know the answers to in this helpful video.

In this video, we provide practical tips for handling questions when you don’t know the answer. Instead of staying silent, use these 2 strategies to respond confidently and professionally.

• Focus on What You Do Know. Even if you don’t know the exact answer, you can discuss something similar. For instance, if asked about a software program you’ve never used, talk about a similar program you are familiar with. This shows your ability to draw parallels and think on your feet.
• Follow Up. If you’re unable to answer a question during an interview or conversation, make sure to address it in your follow-up email. You can say something like, "After giving it more thought, I would say...". This demonstrates your commitment to providing accurate information and your willingness to learn and improve.

By employing these techniques, you can handle unknown questions more effectively, leaving a positive impression. Watch the video to see examples and practice these strategies.